XO - T1 Line Reviews

XO is the leading T1 provider offering high speed Internet access for businesses looking for a dedicated connection to the XO OC-192 IP backbone. XO provides T1 Internet access to businesses via a fully managed, point-to-point high speed Internet access service for fast, reliable and secure connections to the Internet. XO T1 services include local loop transport, 24 X 7 CPE monitoring and much more.

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Avg. Monthly Cost
Average
Service Uptime
Outstanding
Tech Support
Very Poor
T1 Speed
Outstanding
Overall Rating
Outstanding - 5 of 5 Stars
3
reviews
Top 10 Provider Award

XO is ranked #5 overall

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XO Review: Jason H

12/21/09

Pros:

Uptime has been 100%. If you can get to their highest level of tech support, it is great (lower levels, not so much)

Cons:

Support -- It seemed like I knew more about their product than they did. Support people always have an attitude like you're bothering them.

Other Thoughts:

Their service is reliable. Their support stinks. And anything that needs to be updated (even relatively minor stuff), takes 30 days advance notice.

Poor - 2 of 5 Stars
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XO Review: Robert K

11/15/09

Pros:

their T1s are expensive, but speed is good and so is tech support

Cons:

None listed

Average - 3 of 5 Stars
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XO Review: Sam Rothwell

02/14/09

Pros:

great price, always up and great ping times to the LEC.

Cons:

support is a bit lagging

Great - 4 of 5 Stars
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