Cbeyond T1 Line Review - Review on Cbeyond's T1 Line service

Reviewer: Daniel

Pros:

The applications Cbeyond provides have been amazing for my business. I am constantly using their applications that allow me to work from home. The amount of back up they provide is quite minimal, but definitely not a deal breaker.

Cons:

The Sales force was definitely quite pushy, and their reps are stopping by once every 2 months to try and sell. They have no idea who the customers are. It gets quite annoying, but is a small price to pay for the value that the service provides.

Other Thoughts:

All the people who continue to talk about the downtime probably were given bad vendors. My sales rep from Los Angeles described in detail the importance of having competent vendors on the install. We were so happy with the vendor the rep recommended that we now use his company for our IT services. MAKE SURE YOU ARE GIVEN A COMPETENT PHONE AND LAN VENDOR FROM THE SALES REP. It will drastically affect your service. I have never had an interruption since I signed a year and a half ago.